TotalProtection MANAGED IT SERVICES

Customers under the TotalProtection Service, benefit of a total solution and have unlimited access to all levels of support. It can be compared with an internal IT department with expertise in all levels, from Help Desk to specialist in all fields of IT, but at a fraction of the cost. The flat fee per user, can help your business forecast IT costs without any surprises.

Let us do what we do best so you can concentrate on your business. Our TotalProtection Service offers peace of mind for all IT related tasks. Your network and services will be monitored 24x7.
Unlimited Access to Help Desk

Unlimited Access to Help Desk

Having a team of trained and certified technicians remediates any problems and avoid downtime that can lead to productivity loss, it's always less stressful for users.
A ticket can be raised using a number of ways, which is best suitable for the user. This can be done:
  • with a single-click on our RMM agent running on every desktop/laptop;
  • using our support portal, where each user can view the progress of all open and closed requests;
  • by email to our dedicated email account;
  • by phone to our support call center.
24/7 Remote Monitoring

24/7 Remote Monitoring

Our proactive remote monitoring and maintenance system offers you significant assurance when it comes to your IT infrastructure's operation and health. It acts as perfect primary or secondary support for your network by performing health checks, updates, fast identification and elimination of security threats as well as network configuration.
Our remote monitoring and management services include:
- Server monitoring and patching
- Network monitoring and change management
- Host/End-user monitoring and patching
- Application Monitoring
- Services Monitoring
- Databases Monitoring
Virtual Hosting

Virtual Hosting

Do you have a website to host? Well worry no more; with this service, we can host your website on state of the art servers both locally in Cyprus and abroad in Europe so your visitors have the best experience. 
Whether you’re looking to host a single server, outgrowing your existing datacenter or simply looking for a better deal on your existing colocation arrangements, we are here to offer you the right solution for you.
IP TELEPHONY

IP TELEPHONY

CDMA's IP Telephony service is a sophisticated, forefront technology that provides a robust, scalable, end-to-end secure and fully managed solution for small to very large enterprises. 
Offering all kind of voice communications over IP networks, CDMA IP Telephony service can be fully tailored to suit your requirements, backed up by the 24/7 support from our experienced voice engineers.
For more details, please check the IP Telephony section.
BACKUP

BACKUP

CDMA's Managed Backup & Disaster solution ensures that your company can recover from such a loss. Our Managed Backup solution will store your business data from your workstations and servers both on-site for rapid recovery as well as off-site at our secure data centers for disaster recovery.

Data Recovery

Data Recovery

Do you have a damaged hard drive, computer or phone? Leave that to us. We recover data and software from any devices or media of any operating system that are considered "unrecoverable" or "inaccessible" by other companies. 
We use proven up-to-date technology to access and recover data even on the most corrupt hard drives and data storage devices with an exordinary success rate.

CALL US OR EMAIL US

Next Generation I.T

+357 22 028014

info@cdmaservices.com