Unified Communications (UC) refers to a phone system that integrates (or “unifies”) multiple communication methods within a business.
Your business probably communicates in a number of ways: phone calls, video conferencing, instant messaging, email, SMS, fax – the list goes on and on.
A UC solution brings together all the ways your business communicates and lets them “talk” to each other so they can work together in one system – making your business much more efficient.
What is UC
Communicate more effectively with colleagues with powerful new tools like one-to-one messaging and group chat, screen sharing and file transfer. You can view and set your presence status to help communicate your availability across all your endpoints and devices. Instantly call any phone number that seen on a web browser with the Click-to-Call feature. Ideal for CRM and help desk integration, call pop will automatically open your desktop web browser and an inbound call with all the information of the call.
A powerful mobile app allows users to make and receive calls from their work extension, chat with team members and update their presence, all from their iOS or Android device. Mobile client application if very friendly on battery usage, as it uses push notifications.It's time to take your team collaboration and productivity to the next level with CDMA UC. All of these, without customers need to install or maintain special telephony systems. Users just need a phone and a network connection, and they are up and running in no time.
UC offers a competitive advantage to businesses by reducing the number of independent tools, platforms, and solutions they need to communicate.
Many businesses are choosing UC solutions over a traditional phone systems because it’s a better way to future-proof their investment and keep pace with advances in technology.
Here are a few of the main benefits UC has to offer businesses: