Systems Engineer
We are looking for a System Engineer for our team in Nicosia. As System Engineer you will be responsible to provide system implementation, support, monitoring and maintenance of CDMA’s solutions and services. You will be also responsible for providing software and hardware support to customers, delivering outstanding customer service skills to create positive end user experiences. Maximum availability, reliability and scalability are ensured by the effective support and management of key infrastructure elements including laptop and desktop hardware, operating systems such as Windows 8, 10, 11, Mac OS, printing infrastructure as well as Print server on Windows 2016, 2019, 2022.
On a daily basis, you will be responsible to provide system implementation, support, monitoring and maintenance of CDMA’s solutions and services. You will perform daily system operations tasks to verify system integrity and availability.
Qualifications
Basic Qualifications:
• Bachelor's degree in Computer Science, Information Science, or related field, or equivalent relevant work experience
Preferred Qualifications:
• Minimum of 1 year of experience in service desk environment, or related field, or equivalent relevant work experience.
• Experience with installation, configuration & troubleshooting of Microsoft desktop operating systems and office products desired
• Working knowledge of the following technologies would be beneficial: Windows Server, Cisco IOS, Office 365, IP Telephony, VMWare, Hyper-V
• Experience with Cisco switches, Cisco routers, network cabling is a plus
• Experience with Phone (IP PBX) is a plus
• Experience administering and troubleshooting WAN/LAN preferred
• Cisco CCNA certifications is a plus
• MCSE Certification is a plus
• ITIL Certifications is a plus
Expectations
• Ability to participate in on-call rotation
• Ability to work multiple projects and processes simultaneously
• Ability to travel for on-site service calls
Additional Information
All employees must be legally authorized to work in the country and have a clean criminal record