MANAGED SERVICES

Optimize your IT Operations

What We Do

We Help you Optimize your IT Operations

CDMA delivers the technical expertise small businesses need at a much lower cost than hiring IT staff. We can recommend, install, and manage technology according to business objectives and core competencies and ensure that critical data is safe.

That’s why nearly 70% of small to medium-sized businesses (SMBs) globally work with an IT service provider for some or all of their IT needs. Using the latest technologies each and every Managed IT Services customer receives the highest quality of service and support, delivered by professional and always willing to help engineers.

Just do what you do best in your field and leave the IT jargon to a team of experts to handle.

What We Do

We Help you Optimize your IT Services

QSecure delivers the technical expertise small businesses need at a much lower cost than hiring IT staff. We can recommend, install, and manage technology according to business objectives and core competencies and ensure that critical data is safe.

That’s why nearly 70% of small to medium-sized businesses (SMBs) globally work with an IT service provider for some or all of their IT needs. Using the latest technologies each and every Managed IT Services customer receives the highest quality of service and support, delivered by professional and always willing to help engineers.

Just do what you do best in your field and leave the IT jargon to a team of experts to handle.

Private Cloud Services

Tier 3 Data Center

ISO/IEC 27001:2013 Certified

Dedicated Network Connectivity

Dedicated E-Line Connectivity from Client Premises

Moving your most valuable assets, your data! to the cloud is not a decision to be taken lightly. The decision you have to take is not "if you would move them to the cloud", but "on how to move them to the cloud". Depending on your needs, you can select how far away from the "cloud" you are willing to be.

We have created a local cloud, just outside of your door in our private cloud, as well as we offer services in the public cloud, such as Azure and AWS.

Dedicated Server Hosting

Easily move your physical servers in a secure, reliable and controlled environment, that can provide peace of mind and avoid the operational costs of providing your server room operational conditions.

Hosting starts from one Rack Unit Space and can scale up to Full Rack, Caged Colocation or Suite.

Infrastructure-as-a-Service (IaaS)

Easily migrate any of your servers to a virtual server and benefit from high performance, global accessibility, and reliable Internet connection. Avoid the initial investment for replacing old servers or upgrading them to accommodate the always-increasing performance needs.

Disaster Recovery

Building one proper server room for your company is a real challenge, but how about having to build two of the same level?

Disaster recovery sites are usually underestimated, and built where there is just enough room for a server and a router to fit. Usually at one company location that has a spare storage room or office. What you need to realize, is that you depend on that old server if anything happens and you loose your primary data center. It is not as a long shot as you might think.

Off-Site Backup Storage

The safest way to store and protect your data is to hold backups in a secure off-site location. The service enables companies to quickly and efficiently set up an off-site backup, archive and recover capability, without the need for tape or costly off-site infrastructure.

Data are stored on our data center on a daily, weekly or monthly basis according to your needs with low set-up, management and overhead costs.

Network & Systems

Let us worry about keeping you connected - because managing the network is what we do best.

With software applications and data now in the cloud, networks are the gateway to everything your employees need to do their jobs. Network devices like switches, routers, and firewalls form that vital connection between your business and the cloud—and if a problem causes the network to go down, your business grinds to a halt. That interruption means lost productivity, and of course, lost revenue.

With our managed network services, your network will just work, kind of like electricity—silently and reliably functioning in the background, powering your business to do what it does best.

Spot potential issues before they affect your network

Ensure your network is designed to support your current and evolving business needs

Reduce the business risk associated with your network

Communications

CDMA securely delivers quality HD voice, faxing and conferencing for businesses, regardless of size, locations, devices or budget. Easier to manage and more flexible than on-premise phone systems, CDMA cloud business communications solution adapts to the unique needs of each business, integrate with other cloud applications, and eliminates phone system hardware.

From any location on the globe, QSecure customers range from hospitality, financial and banking institutions, forex, as well as small to medium business in legal, retail and manufacturing.

CDMA provides tailored solutions, with multiple options available, based on your requirements and needs. Take your PBX or UC experience to the next level with the managed cloud unified communications system, without any hidden costs, with a very flexible and cost-effective pay-as-you-grow model.

From any place, from any device, without any compromises in efficiency, productivity and security.

Based on latest technologies, CDMA UC is the ideal solution for remote working with just an internet browser. A unified softphone desktop application (Windows, MacOS, Linux) allows you to take your office with you were ever you go, to make and receive phone calls directly from your computer.

Take your team collaboration and productivity to the next level with CDMA

From any location on the globe, CDMA's customers range from hospitality, financial and banking institutions, forex, as well as small to medium business in legal, retail and manufacturing.

CDMA provides tailored solutions, with multiple options available, based on your requirements and needs. Take your PBX or UC experience to the next level with the managed cloud unified communications system, without any hidden costs, with a very flexible and cost-effective pay-as-you-grow model.

The new norm in modern enterprises is the ability to work and collaborate at anytime, from any place, from any device, without any compromises in efficiency, productivity and security.

Managed Services

With managed IT support you can be sure that your systems are proactively monitored and supported at all times.

Every business is different and has different requirements from their IT systems, so whether you need a little extra help or want to outsource your IT, we offer a range of tiered solutions from Essential support to Total support, customizable to your business needs, designed to help you get the very best from your IT investment.

Having a team of trained and certified technicians remediates any problems and avoid downtime that can lead to productivity loss, it's always less stressful for users. Let us do what we do best so you can concentrate on your business. Our Enterprenaur Package offers peace of mind for all IT related tasks. Your network and services will be monitored 24x7.

BC/DR Services

The question is not if a disaster could happen, but when will it occur; and eventually how well prepared you are for that unfortunate situation.

Robust Disaster Recovery is a fundamental cornerstone of business assurance and continuity. Our team of dedicated experts delivers end-to-end services giving you peace of mind for all of your business continuity concerns. CDMA’s Managed Disaster Recovery service is a custom-fit, flexible DR solution that ensures the minimization of business impact and preservation of SLA service when the incident occurs.

Both an on-premise or cloud DR architecture can be designed, implemented, managed and regularly tested by CDMA’s experienced engineers in order to deliver true and high-performance recovery of your data. Combined with our Managed Backup service, our Disaster Recovery solution encapsulates robustness and peace of mind.

Monitoring Services

Systems hold all your important information and applications driving your business through its daily operations. Acting prior to having the issue converging to a problem is our expertise, thus minimizing you from preventable high outage costs.

Network Operations Center (NOC)

In our Network Operations Center we supervise, monitor & maintain your business IT infrastructure.

Your network is the backbone of your business interconnectivity between end points and servers.

Keeping your network secure and healthy prevents your organization from unnecessary and yet costly connectivity outages.

24x7x365 Monitoring
Router / Switch Monitoring
Network Loops
Temperature Control
Wi-Fi Performance & Health
Unusual Network Traffic

FREQUENTLY ASKED QUESTIONS

About our Services

Q1 What is an MSP ?

An MSP, or managed service provider, is an IT service professional to which SMBs outsource their IT needs.

MSPs are the guardians of IT, delivering ongoing monitoring and management of client applications (email, web site, security, etc.) and IT infrastructure remotely. This is typically accomplished through remote monitoring services, which allows them to keep tabs on the health of their clients’ IT environments, change and update systems, and troubleshoot problems. MSPs closely monitor a wide variety of IT solutions a business has implemented, including web apps, desktop and server management software, backup and disaster recovery, storage management tools and security software.

Q2 Why SMB’s adopt Managed Services ?

Q3 We operate an internal IT. Why should we consider partnering with an MSP ?

For a very small business, “improve efficiency/reliability of IT operations” might mean implementing and managing the IT infrastructure. At the other end of the spectrum, it might mean outsourcing some routine tasks so in-house staff can focus on higher-level technical challenges. For businesses wth internal IT, working with a service provider can “free IT staff to work on strategic projects.” MSPs can provide different levels of support to meet the technology requirements of different businesses.

Many businesses choose to work with IT providers because they have expertise in a specific area of IT, such as enhancing compliance or compliance. This is likely due to the fact that ransomware attacks and security breaches are constantly in the news, but it highlights the fact that MSPs have deep technical knowledge in specific disciplines of IT. Also, the ongoing monitoring and software management MSPs provide is particularly important, because keeping software patched and up to date is essential to protect against security breaches.

Also, working with an IT provider allows businesses to offload tasks that are difficult and/or time consuming. That’s one of the reasons that managed data protection services are so popular today. Protecting company data through backup and restore has long been a pain point for companies of all sizes; MSPs can ensure the SMB company data is fully protected from malicious or inadvertent actions, reducing business risk by putting complex tasks in the hands of experts.

MSPs can also initiate new projects and implement new technologies quickly. They have the resources and flexibility to get projects off the ground which might take weeks or months in-house. Implementing new technology with your existing environment can be complicated and time consuming. Because MSPs work with a wide variety of clients with different IT needs, they are uniquely equipped to take on complex IT projects. They also have vast experience troubleshooting the products they use—allowing them to resolve problems quickly.

Q4 How can we benefit from infrastructure monitoring ?

Q5 Do we still need a backup now that we've moved our data to the cloud ?